Wysa

Clinical Researcher, Research and Clinical Development, Wysa

Responsibilities: Worked as a researcher with Wysa, an AI conversational agent for mental health support. Tested efficacy and usage using mixed-method approaches and RCTs. Generated real-world evidence of digital mental health intervention efficacy by analyzing multi-modal data from 1M+ users, using logistic regressions, K-Means clustering, and other statistical methods (ANOVAs, t-tests, other inferential statistics). Used statistical power analysis and effect size calculations to optimize RCTs. Identified multimodal distress patterns across 5M+ global crisis conversations, informing AI model safety protocols and reducing inappropriate responses. Conducted R programming training sessions for the team.

Learning Outcomes: Learned query writing and database management using MongoDB Atlas, Developed analytical skills, Research design, Testing efficacy, Mixed-method approaches, Qualitative and quantitative data, Academic re- search paper writing, R programming, Scientific writing, Presentation skills, Communication skills, Time management skills, Independent work, Teamwork, and Teaching.

Projects

Papers

Language Adaptations of Mental Health Interventions Conducted all analyses in this paper, and was the primary author for this paper.

Examining a Brief Web and Longitudinal App-Based Intervention [Wysa] for Mental Health Support in Singapore during the COVID-19 Pandemic Conducted all quantitative and qualitative analyses in this paper (including analyses conceptualization), and assisted the analyst with the logistic regression.

Exploring the Role of App Features in Providing Continuity of Care to Users on a Digital Mental Health Platform (Wysa) Conducted all data cleaning and descriptive and inferential analyses (including analyses conceptualization).

A Randomized Controlled Trial (RCT) involving Wysa in Hindi Conducted all data cleaning and feasibility and demographic analyses (including conceptualization of RCT organization and analyses).

Wysa Reports

Global Employee Mental Health Report: Independently conducted all the data analysis for the report (including conceptualization of analyses).

The Role of AI in Crisis Report: Independently conducted all the data analysis required for this report.

AI in Mental Health Report: Helped with literature review.

Client Reports

Delivered recurring data analysis and reporting for enterprise, healthcare, and public-sector clients, including Singapore’s MOH Office for Healthcare Transformation (MOHT), Bosch, Aetna, Travelers, CHN, and UCSF.

Internal Projects

R-Training: Led an R-training session for the research team. Recorded to train future employees as well.

Demographics: Put together a full report of Wysa user’s demographics (where collected) to explore usage.

Exploratory Factor Analysis: Helped conduct EFA/PCA to explore a proprietary Wysa measure.

Sample Size Estimations: Conducted thorough sample size estimations using GLIMMPSE and G*Power for GLMs.